Statistics on the calls received by Commutator Service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens on March, 2015 in Reception Center has been announced.

Azərbaycan Xalq Cümhuriyyəti hökumətinin 1918-ci il 28 may tarixli qərarı ilə maarif və təhsil üzrə ilk nazirlik-Xalq Maarifi Nazirliyi yaradılıb. Nazirlər Şurasının 30 iyun 1918-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin üç şöbədən (ümumi orta təhsil, ali və orta ixtisas təhsili, peşə məktəbləri) ibarət strukturu təsdiq olunub.

Azərbaycan SSR Xalq Komissarları Sovetinin 28 aprel 1920-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin adı dəyişdirilərək Xalq Maarifi Komissarlığı adı ilə yenidən təşkil edilib və ölkədəki bütün təhsil müəssisələri bu qurumun tabeliyinə verilib.

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PORTAL.EDU.AZ

Statistics on the calls received by Commutator Service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens on March, 2015 in Reception Center has been announced.

According to statistics, 5340 calls have been received by Call Center (12 times more than relevant period of 2013 and 2.4 times more than relevant period of 2014), nearly 3000 calls by Commutator Service. 2884 citizens have been served by Reception Center.

Most of the appeals (most of the appeals were connected with inquiry) received by Call Center and Reception Center have been responded immediately and settled operatively. According to their inquiries, 337 citizens have been registered for reception of relevant authorities of The Ministry of Education in electronic form. 897 documents (504 letters, 256 petitions, 137 other documents) have been received and registered in Reception Center.

Most of appeals include the issues like recognition of educational documents (diplomas), admission of children to I grade of secondary schools, displacement of students in secondary schools, reconstruction and relocation of higher education institutions, displacement and recruitment of teachers.

It should be noted that, Call Center received the appeals mostly on Tuesday (1375 calls) and Monday (1183 calls) from 10:00 to 12:00 and from 14:00 to 15:30 over last month. Reception Center received the appeals mostly on Tuesday (827 appeals) and Monday (612 appeals) from 10:00 to 12:00 and from 14:00 to 16:00.

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SPECIAL ANNOUNCEMENT

Statistics on the calls received by Commutator Service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens on March, 2015 in Reception Center has been announced.

08.07.2015 - 16:52

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