The statistics of the calls to the Call Center of the Ministry of Education (hotline, phone: 146) and Switchboard service, and the services provided to citizens in Citizen Reception Center in February, 2015 is announced.

Azərbaycan Xalq Cümhuriyyəti hökumətinin 1918-ci il 28 may tarixli qərarı ilə maarif və təhsil üzrə ilk nazirlik-Xalq Maarifi Nazirliyi yaradılıb. Nazirlər Şurasının 30 iyun 1918-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin üç şöbədən (ümumi orta təhsil, ali və orta ixtisas təhsili, peşə məktəbləri) ibarət strukturu təsdiq olunub.

Azərbaycan SSR Xalq Komissarları Sovetinin 28 aprel 1920-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin adı dəyişdirilərək Xalq Maarifi Komissarlığı adı ilə yenidən təşkil edilib və ölkədəki bütün təhsil müəssisələri bu qurumun tabeliyinə verilib.

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PORTAL.EDU.AZ

The statistics of the calls to the Call Center of the Ministry of Education (hotline, phone: 146) and Switchboard service, and the services provided to citizens in Citizen Reception Center in February, 2015 is announced.

According to statistics, the Call center received 5,649 call (8 and 1.5 times more than compared to the same period of 2013 and 2014 respectively) and Switchboard service received 3,000 calls. The Reception Center conducted services to 4,136 citizens.

Majority of the application (mostly were of request character) received by the Call Center and Reception Center were immediately responded and operatively solved. 568 people were written to the reception of the relevant officials of the Ministry of education, in accordance with their requests. The Reception Center received and registered 1,215 documents (375 applications, 815 letters, 25 other documents).

Most of the requests were about recognition of educational documents (diplomas), movement of pupils of secondary schools, rehabilitation and transfer to the higher education institutions, relocation and recruitment of teachers and other issues.

Note that, within the last month, the Call Center was addressed mostly on Monday (1394 calls) and Tuesday (1133 calls), mainly from 10:00 to 12:00 and from 14:00 to 16:00. And the citizens addressed to the Citizens Reception Center mostly on Monday (970 calls) and Tuesday (910 calls), mainly from 11:00 to 13:00 and from 14:00 to 17:00.

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SPECIAL ANNOUNCEMENT

The statistics of the calls to the Call Center of the Ministry of Education (hotline, phone: 146) and Switchboard service, and the services provided to citizens in Citizen Reception Center in February, 2015 is announced.

08.07.2015 - 16:52

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