Statistics on the services rendered to the citizens for january, 2015 in the Citizens Reception Center and the calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education announced.

Azərbaycan Xalq Cümhuriyyəti hökumətinin 1918-ci il 28 may tarixli qərarı ilə maarif və təhsil üzrə ilk nazirlik-Xalq Maarifi Nazirliyi yaradılıb. Nazirlər Şurasının 30 iyun 1918-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin üç şöbədən (ümumi orta təhsil, ali və orta ixtisas təhsili, peşə məktəbləri) ibarət strukturu təsdiq olunub.

Azərbaycan SSR Xalq Komissarları Sovetinin 28 aprel 1920-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin adı dəyişdirilərək Xalq Maarifi Komissarlığı adı ilə yenidən təşkil edilib və ölkədəki bütün təhsil müəssisələri bu qurumun tabeliyinə verilib.

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PORTAL.EDU.AZ

Statistics on the services rendered to the citizens for january, 2015 in the Citizens Reception Center and the calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education announced.

According to the statistics, 4381 calls (6.7 times more than relevant period of 2013, 1.8 times more than 2014) were received by Call Center and nearly 3000 calls received by Swtichboard servive. 4214 citizens were served in the Citizens Reception Center.

Majority of the appeals received by Call Center and Citizens Reception Service (mostly are inquiries), have been responded immediately and settled operatively. According to their inquiries, 545 citizens were registered in the reception of relevant authorized persons in electronic form. 1300 documents (440 references, 691 letters, 169 other documents) have been received and registered in the Citizens Reception Center.

Most of received appeals were related to the issues like recognition of educational documents (diplomas), replacement of the pupils in the secondary educational institutions, restoration and transfer of the students in the higher educational institutions, replacement and recruitment of the teachers.

It should be noted that, Call Center was appealed on Monday (1018 calls) and Tuesday (1024 calls) of the week, mostly from 10:00 to 12:00 and from 14:30 to 16:30 over past month. Citizens Reception Center was appealed on Monday (969 appeals) and Wednesday (908 appeals) of the week from 10:00 to 12:00 and from 14;00 to 16:00.

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SPECIAL ANNOUNCEMENT

Statistics on the services rendered to the citizens for january, 2015 in the Citizens Reception Center and the calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education announced.

08.07.2015 - 16:52

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